PRIVACY POLICY

 

Global Theme Park & Resort Holdings

www.gtrhgroup.com

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Your personal information is being collected by GTRH to create and operate your account and process transactions, to provide customer service and for the purposes set out in our privacy policy below. Your personal information may be disclosed to other third parties when required by law and where related to the delivery of services to you. You may contact our privacy officer at ipfg@msn.com.

 

1. INTRODUCTION

 

1.1       GTRH Roadshow Group of Companies

 

GTRH and its subsidiaries operate core businesses including theme parks, resorts and other development, etc. Through these varied businesses, GTRH collects information from customers and other parties with whom we deal for a variety of reasons including to enable GTRH to provide goods and services. GTRH collects both personal information as defined in the Privacy Act (Privacy Act) and non-personal information and data. GTRH takes seriously its obligations in respect of the personal information it collects. To safeguard that information, GTRH has implemented a program to ensure compliance with the Privacy Act and Principles.

 

2. USE OF PERSONAL INFORMATION

 

2.1       Nature of Information

 

The personal information which GTRH collects depends on the nature of your interactions with us.  We may collect personal information about consumers, members of VIP programs, suppliers, contractors, employment applicants, and other parties we deal with (customers).

 

The personal information may include:

• ·name, gender, date of birth, contact details;

• payment details (such as credit/ debit card number and expiry date) provided when purchasing our products and services;

• personal bank account details, for example to award prize money won in promotions;

• VIP program membership number and details including buying history, date of joining, opinions and product preferences;

• information about your use of our goods and services and other goods and services you may be interested in; and

• employment applications.

 

GTRH (or its agent) collects certain information of shareholders for registration purposes, such as name, address, number of shares held, tax file number and bank account details.  GTRH is required to maintain a register of shareholders under the Corporations Act.

 

2.2       How GTRH Collects Personal Information

 

GTRH may collect personal information when a customer uses our services or purchases our goods, registers to receive our communications, joins as a member of one of our VIP programs, enters a competition or promotion managed by us (including where a third-party organization is the promoter, visits our websites, applies for employment, completes a survey or otherwise interacts with us. There may be occasions when GTRH collects personal information about a customer from a third party.  These third parties may include agents and other people who sell goods or services to customers for us or who interact with customers on our behalf; third parties who run competitions and other promotions for us; recruitment agencies; sharebrokers when shares in GTRH are purchased and social media.  GTRH engages third parties who provide us with information about customers collected from publicly available sources or from their own databases. Customers may deal with GTRH anonymously.  However, frequently it is necessary to collect personal information during the course of transactions.

 

2.3       What happens if Personal Information is not provided?

 

GTRH may not be able to provide a proper service to customers or undertake the activities set out at 3.1 if personal information is not provided upon request.

 

2.4       Cookies

 

GTRH uses cookies, and may use pixel tags, web beacons, clear GIFs or other similar technologies, to collect personal information and anonymous units of data sent to a user’s browser by a website the user visits (Cookie Data).  GTRH uses Cookie Data to:

• understand its customers and their preferences;

• facilitate and improve a customer’s website browsing experience;

• better understand how its websites are used; and

• provide customized messages and advertising personalized to customer’s interests.

 

If a VIP club member is logged into their account or a subscriber to a GTRH mailing list enters a competition or promotion managed by us, the Cookie Data GTRH collects will be linked with that member’s or subscriber’s personal information. You can configure your Internet browser to erase Cookie Data from your computer or device,  prevent the collection of Cookie Data or receive a warning before a collection of Cookie Data.  If a customer disables the collection of, or deletes, Cookie Data on their web browser then they may not be able to gain access to all the content and facilities of GTRH’s websites.

 

2.5       Data Collection and Use 

 

GTRH may use Cookie Data, data from third parties, Google Analytics (including Google remarketing), Naver, KAKAQ, Facebook and other SNS networks remarketing to deliver targeted advertisements or content to a customer about products and services based on the webpages visited and the way in which that customer accesses its websites.

 

With your permission, location data may be collected via certain GTRH apps, to personalize services and functionality for you.  If you are logged into an account you have with GTRH, the location data will be linked with your personal information.  You can change your location permissions for apps within the settings on your device. GTRH may aggregate data collected via these sources with other information collected from customers.  To the extent that this data or information constitutes personal information, GTRH will only use the information in accordance with the Privacy Act.

 

2.6       Data Disclosure

 

GTRH engages with third parties (Marketers) to enable delivery of targeted advertising and promotional content when customers visit GTRH’s websites or third-party websites.  Targeted content may advertise GTRH’s goods and services or the goods and services of a third party.  Marketers which GTRH discloses data to (such as Cookie Data) include companies providing advertising services or data analysis and also:

 

(a)        GTRH: 

where customers visit GTRH websites containing GTRH content, GTRH may disclose the data it collects to GTRH to use as a remarketing tool;

 

(b)        Google, Naver, Kakao & SNSs: 

GTRH’s websites may use above company’s Analytics, a web analytics service.  A data privacy statement regarding the use of Cookie Data by Google Analytics can be found at: https://policies.google.com/technologies/partner-sites.  Customers can prevent Google from detecting a cookie that is generated because of and related to their usage of a website (including their IP address) as well as processing of the data by downloading and installing this browser plugin: http://tools.google.com/dlpage/gaoptout?hl=en; and Facebook uses Cookie Data to match profiles within their platform to create targeted audiences to deliver relevant content. Any information collected by Facebook is subject to its privacy policy available at https://www.facebook.com/privacy/explanation.

 

3. USE AND DISCLOSURE OF PERSONAL INFORMATION

 

3.1       Use of Personal Information

 

GTRH may use personal information for the following purposes:

1. to provide and administer goods and services, such as verifying a customer’s identity contacting customers about orders and bookings and processing payments;

2. to operate competitions, promotions and events managed by GTRH (including where we provide this service on behalf of third-party organizations);

3. to distribute communications itself or with the assistance of third-party service providers;

4. to provide customer support, including assistance with ordering goods and services and responding to other enquiries or requests;

5. to conduct marketing activities for GTRH’s goods and services, or goods and services of third parties, and to conduct market and other research to improve GTRH’s products, services and marketing activities;

6. to create aggregate data through demographic profiling and statistical analysis of the database to provide to third parties and to allow for more efficient operation of GTRH’s businesses;

7. to register shareholdings and to contact customers in relation to shareholdings;

8. to conduct market research and analysis;

9. to facilitate participation in VIP and rewards programs;

10. to manage employment applications;

11. to establish, exercise or defend any legal claims;

12. fraud prevention; and

13. to maintain records and comply with the Republic of Korea law.

 

3.2       Disclosure of Personal Information

 

GTRH will only disclose personal information in compliance with this Privacy Policy.  GTRH may disclose personal information to:

1. officers, employees or contractors of GTRH in order to discharge their duties;

2. GTRH group companies, related bodies corporate and business partners;

3. third parties where GTRH believes that access is necessary to achieve the purpose for which the personal information was collected;

4. service providers (such as auditors, accountants and lawyers) and other professional services firms;

5. law enforcement agencies, regulatory authorities and government bodies and other authorities to whom GTRH is required to disclose personal information under any law, regulation, order or direction, including in respect of a pandemic or state of emergency;

6. couriers, computer security companies and hosting services;

7. payment system operators, banks and financial institutions. Customers of GTRH may be presented with the option of having their credit card details retained (by a third party) for future purchases; and

8. certain Marketers from some GTRH websites may be disclosed to third parties so that they can display personalized offers to customers, who can then choose to opt-in to the offers. If a customer chooses to opt-in, their name, email address and other limited information about their transaction with GTRH will be provided by third parties to the relevant advertiser to enable fulfilment of the offer. 

3.3       International transfers

 

GTRH may disclose personal information to overseas service providers.  GTRH will only do so in compliance with Republic of Korea privacy laws and will take reasonable steps to ensure the overseas service providers handle the personal information  accordingly.  GTRH will take reasonable steps to protect personal information regardless to which country it is transferred. GTRH may also disclose personal information to Marketers, service providers, third parties who process data, operate customer experience surveys and send our marketing emails to subscribers.  The countries in which these third parties are located include the United States, Australia, Spain & UAE nations.

 

3.4       Storage and Security

 

Personal information may be stored in hard copy, electronic files or both. Hard copy personal information is wherever practical, kept under locked security.  Personal information stored on computer is wherever practical, password protected.  GTRH uses third party information system providers who may store or have access to personal information.  Where possible and practical, GTRH will endeavor to comply with recognized Republic of Korea and international standards relating to information security.  GTRH deletes and de-identifies personal information when the information is no longer needed by GTRH.

 

3.5       Updating Personal Information

GTRH monitors the quality and accuracy of personal information that it maintains and where practical, updates personal information on a regular basis.  Customers can update or correct their personal information at any time by contacting GTRH’s Privacy Officer.

 

7. ACCESS TO PERSONAL INFORMATION

 

Customers wishing to request access to, or correct, personal information held by GTRH should contact the Privacy Officer using the contact details in the section below titled “Who to Contact”.

 

GTRH will provide access to the information held about the individual, including for the purpose of correcting or updating that information, unless there is an exception. Any request to provide access to this information will be dealt with within a reasonable time.

 

If GTRH refuses to provide a customer with access to their personal information, GTRH will provide written reasons and the customer’s options with respect to the refusal.  VIP program members may update their own profile information online or by contacting the GTRH at ipfg@msn.com.

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GTRH CONSORTIUM

Global Theme Park Resort Holdings